The RSA Claims teams provide timely solutions delivered to agreed service levels, backed with technical expertise and specialist systems. We give you easy access to the right people, ensuring you remain informed of the claims process from start to finish.
RSA delivers an effective and efficient in-house claims service, focused on proactive file management, technical excellence and timely payment. We work closely with our customers and recognise that regular three-way communication is vital.
Our claims teams have extensive knowledge and experience in all types of business, combined specialist teams to deal with large and complex losses. We deliver measurable reductions in total claims costs without compromising on service, through accurate reserving and settlement and a sound understanding of the legal frameworks in which we operate.
We have the ability to meet your multinational claims servicing requirements wherever you operate. Experience has taught us that global claims are most appropriately handled in their country of origin, where we can take full advantage of local knowledge, expertise and resources. Each country has specified claims handling licenses and we maintain a strong control framework as all claims above the local licenses are referred to our central team.